PRIVACY POLICY
Effective Date: January 21, 2025
This Privacy Policy describes how Helicopter Resource Services (“we”, “us”, or “our”) collects, uses, and shares personal information about you when you visit our website at https://staging.helisolve.com (the “Site”).
Information We Collect
We collect information you provide directly to us. For example, we collect information when you fill out a form, create an account, make a purchase, sign up for our newsletter, or otherwise communicate with us.
The types of personal information we may collect include:
- Contact information, such as your name, email address, mailing address, and phone number.
- Account information, such as your username and password.
- Payment information, such as your credit card details and billing address.
- Demographic information, such as your age and gender.
- Any other information you choose to provide.
We automatically collect certain information about your device and how your device interacts with our Site. This information may include your IP address, browser type, operating system, pages visited on our Site, and the dates/times of your visits.
We may also obtain information about you from other sources.
How We Use Your Information
We use the information we collect for various purposes, including to:
- Provide and improve our site and services.
- Process transactions and send you related information.
- Respond to your comments, questions, and requests.
- Communicate with you about products, services, offers, and events.
- Personalize your experience on our site.
- Monitor and analyze trends, usage, and activities.
- Detect, investigate, and prevent fraudulent transactions and other illegal activities.
- Carry out any other purpose described to you at the time the information was collected.
Sharing of Personal Information
We may share your personal information in the following situations:
- With service providers, contractors, and other third parties we use to support our business.
- To comply with legal obligations.
- To enforce our Terms of Use and other agreements.
- To protect the rights, property, or safety of helisolve.com, our users, or others.
- With your consent or at your direction.
- We may also share aggregated or de-identified information that cannot reasonably be used to identify you.
Data Retention
We store the personal information we collect about you for as long as is necessary for the purpose(s) for which we collected it or for other legitimate business purposes, including to meet our legal, regulatory, or other compliance obligations.
Your Choices
You may update or correct your account information at any time by logging into your account. You may also opt out of receiving marketing communications from us by following the unsubscribe instructions included in those emails.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or by posting a notice on our Site prior to the effective date of the changes.
Contact Us
If you have any questions about this Privacy Policy, please contact us at info@helisolve.com.